Ezcap Asia (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our platform, website, mobile applications, or services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, identification documents (for KYC/AML compliance), and payment details.
Account Information: Login credentials, preferences, and activity logs.
Transaction Data: Details of deposits, withdrawals, conversions, and trading activities.
Technical Data: IP address, browser type, operating system, and usage patterns through cookies and similar technologies.
Communication Data: Inquiries, customer support interactions, and feedback.
2. How We Use Your Information
Your data may be used for:
Account registration and verification.
Processing transactions securely and efficiently.
Ensuring compliance with legal and regulatory obligations.
Improving and personalizing your experience on our platform.
Sending important updates, notifications, and promotional offers.
Detecting, preventing, and addressing fraud or security issues.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Third-party partners who assist in processing payments, verifying identity, or providing analytics.
Legal & Regulatory Authorities: When required by law or to comply with regulatory frameworks (AML/KYC).
Business Transfers: In the event of a merger, acquisition, or restructuring.
4. Data Security
We implement advanced security measures, including encryption, multi-factor authentication, and restricted data access, to protect your personal and financial information. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy or as required by applicable laws and regulations.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your data, subject to legal obligations.
Opt out of marketing communications at any time.
7. Cookies & Tracking Technologies
We use cookies and similar tools to enhance user experience, analyze traffic, and improve our services. You may adjust your browser settings to decline cookies, though some features may not function properly.
8. International Transfers
Your data may be transferred and stored in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date. We encourage you to review this policy regularly.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
